Privacy Policy

a)       Owner and data controller
Global Investa Capital Pte. Ltd., located at Sahid Sudirman Center, Floor 20A, Jend. Sudirman Street No. 86, Central Jakarta 10220. Contact email for the owner: support@gictrade.io

b)      Types of data collected
GIC may collect a range of Personal Data, either by itself or through third parties, including: Cookies; Usage Data; email address; first name; last name; phone number; address; gender; date of birth; country; ZIP/Postal code. Detailed information on the types of Personal Data collected can be found in dedicated sections of this privacy policy or through specific explanations provided before the data is collected.
Some of the Personal Data may be provided voluntarily by the user, while some may be collected automatically when the service is used. Unless stated otherwise, all Data requested is mandatory, and failure to provide it may make it impossible for GIC to provide its services. In cases where GIC specifically states that certain Data is not mandatory, users have the option to not provide it without affecting the availability or functioning of the service.
Users who are unsure about which Personal Data is mandatory can contact the owner. The use of Cookies or other tracking tools by GIC or third-party service providers used by GIC is intended to provide the necessary service to the user, along with any other purposes described in this document and in the Cookie Policy, if available. Users are responsible for obtaining any third-party Personal Data shared or published through GIC and must confirm that they have the third party's consent to provide the data to the owner.

c)       Mode and Place of Processing Data
Methods of Processing: The owner of GIC takes necessary measures to protect the data from unauthorized access, alteration, disclosure or destruction. The data processing is done using computers and/or IT enabled tools following specific procedures and modes that are related to the specified purpose. In addition to the owner, certain authorized personnel such as administration, sales, marketing, legal and system administration, and external parties like third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies etc may have access to the data if necessary as Data Processors by the Owner. The user can request an updated list of these parties from the Owner at any time.
Place: The data is processed at the owner's office and any other places where the parties involved in the processing are located. Depending on the user's location, data transfer may involve transferring the user's data to a country other than their own. Users can check the section that contains details about the data processing for more information about the place of processing. If any data transfer takes place, Users can find out more by checking the relevant sections of this document or by inquiring with the Owner using the information provided in the contact section.

d)      Use of Collected Data
The data collected from the user is used by the owner to provide its services, as well as for the following purposes: Analytics, Tag Management, Interaction with live chat platforms, Remarketing and behavioral targeting, Contacting the user, Managing contacts and sending messages and Handling payments. Users can find more detailed information about these processing purposes and the specific Personal Data used for each purpose in the corresponding sections of this document.
Storage Time: Data is stored for the duration necessary to provide the services requested by the user, or for the purposes described in this document. Users can request the data controller to suspend or delete the data at any time.

e)      Detailed information on the processing of personal data
The collection of personal data is carried out for specific purposes using certain services. The following outlines these purposes and the services used to accomplish them.

Analytics

This section includes services that allow the website owner to analyze and monitor website traffic, as well as gather information about user behavior. These tools can be used to better understand how users interact with the website.

Google Ads conversion tracking (Google Inc.)

Google Ads conversion tracking is a tool provided by either Google LLC or Google Ireland Limited, depending on where you access the website from, that connects data from the Google Ads advertising network to actions taken on the website. The service is used for analytics purposes. The type of personal data collected includes information from cookies and usage data. The data processing takes place in the United States, and the service is compliant with the Privacy Shield program. More information can be found in the website's privacy policy.

Google Analytics (Google Inc.)

Google Analytics is a web analysis tool provided by Google Inc. that tracks and examines usage of the website. The service uses data collected to prepare reports on website activity and share them with other Google services. Google may also use the data collected to personalize ads in its own advertising network. The data collected includes information from cookies and usage data. The processing of data takes place in the United States. More information can be found in the website's privacy policy and users can opt out of data collection.

Facebook Ads conversion tracking (Facebook pixel) (Facebook, Inc.)

Facebook Ads conversion tracking, also known as the Facebook pixel, is an analytics service provided by Facebook, Inc. that links data from the Facebook advertising network to actions taken on the website. The service tracks conversions that can be linked to ads on Facebook, Instagram, and the Audience Network. The personal data collected includes information from cookies and usage data. The data processing takes place in the United States, and the service is compliant with the Privacy Shield program. More information can be found in the website's privacy policy.

Display Advertising extension for Google Analytics (Google Inc.)

The implementation of Google Analytics on the website may incorporate Google's Interest-based advertising and data from third-party sources and the Doubleclick Cookie. This allows for the extension of analytics with demographic, interest, and ads interaction data. The data collected for this service includes information from cookies and usage data. The processing of this data takes place in the United States. More information can be found in the website's privacy policy, and users have the option to opt-out of data collection.

Contacting the User

Mailing List or Newsletter (GIC)

When a user registers for the mailing list or newsletter on the website, their email address is added to a list of contacts that may receive commercial or promotional emails about the website. Additionally, signing up for the website or making a purchase may also result in the user's email address being added to this list. The personal data collected for this service includes address, email address, first name, last name and phone number.

Contact form (GIC)

When a user submits their personal data through the website's contact form, they are giving authorization for the website to use this information to respond to requests for information, quotes, or any other type of request as indicated by the form's header. The personal data collected through this form includes address, country, date of birth, email address, first name, gender, last name, phone number and zip/postal code.

Handling payments

Payment processing services allow the website to process payments made by credit card, bank transfer, or other means through banks registered in Indonesia. To enhance security, only the information required to complete the transaction is shared with the financial intermediaries handling the payment. These services may also send time-sensitive messages, such as invoices or payment notifications, to the user via email.

Interaction with live chat platforms

These services enable users to connect with GIC's support service through third-party live chat platforms directly from the website. If one of these services is activated, it may collect data on browsing and usage in the pages where it is installed, even if users do not actively use the service. Additionally, live chat conversations may be recorded.

Zopim Widget (Zopim Technologies Pte Ltd)

The Zopim Widget is a tool offered by Zopim Technologies Pte Ltd that allows users to communicate through the Zopim live chat platform. Personal information collected through this service includes cookie data and usage data. The processing of this data occurs in Singapore and is subject to the company's Privacy Policy.

Managing contacts and sending messages

This type of service allows for the management of a database containing information for contacting the user, such as email, phone number, and other contact details. These services may also collect information about when the message was viewed by the user and when the user interacted with it, such as clicking links in the message.

Mandrill (The Rocket Science Group, LLC.)

Mandrill is a service that allows for the management of email addresses and sending of messages offered by The Rocket Science Group, LLC. Personal data that is collected by this service includes email addresses, as well as data on usage. The processing of this data takes place in the United States and is subject to the company's Privacy Policy.

Mailchimp (The Rocket Science Group, LLC.)

Mailchimp is a service provided by The Rocket Science Group LLC that enables the management of email addresses and sending of messages. Personal information collected through this service includes email address. The service processes the data in the United States, and is subject to the company's Privacy Policy which is also compliant with Privacy Shield framework .

Mailgun (Mailgun Technologies, Inc.)

Mailgun is a service offered by The Mailgun Technologies, Inc. that allows for the management of email addresses and sending of messages. Personal data collected by this service includes email addresses and usage data. The processing of this data takes place in the United States and is subject to the company's Privacy Policy.

Remarketing and behavioral targeting

These services enable GIC and its partners to show targeted advertisements to users based on their previous activity on the website. This is achieved through tracking usage data and using cookies, which are then shared with partners that handle remarketing and behavioral targeting. In addition to any opt-out options offered by the individual services, users can also choose to opt-out of third-party cookie usage by visiting the Network Advertising Initiative opt-out page.

Remarketing with Google Analytics (Google Inc.)

Remarketing with Google Analytics is a service that allows GIC to show targeted advertisements to users based on their previous activity on the website. This service is provided by either Google LLC or Google Ireland Limited, depending on the user's location. It links the tracking activity done by Google Analytics and its cookies with Google Ads advertising network and the Doubleclick cookie. Data collected by this service include Cookies and usage Data. The data processing happens either in the US, and the service is subject to the company's Privacy Policy, providing an Opt-Out option. Also the service is participating in Privacy Shield.

Facebook Remarketing (Facebook, Inc.)

Facebook Remarketing is a service that enables GIC to display targeted advertisements to users based on their previous activity on the website. The service is provided by Facebook, Inc. and links the activity on GIC with the Facebook advertising network. Data collected by this service includes Cookies and usage data. The processing of this data occurs in the United States and is subject to Facebook's Privacy Policy, which also includes an option for users to opt-out.

Twitter Remarketing (Twitter, Inc.)

Twitter Remarketing is a service that allows GIC to show targeted advertisements to users based on their previous activity on the website. The service is provided by Twitter, Inc. and links the activity on GIC with the Twitter advertising network. Data collected by this service includes Cookies and usage data. The processing of this data occurs in the United States and is subject to Twitter's Privacy Policy, which also includes an option for users to opt-out.

Facebook Custom Audience

Facebook Custom Audience is a service that enables GIC to display targeted advertisements to users based on their previous activity on the website. The service is provided by Facebook, Inc. and links the activity on GIC with the Facebook advertising network. Data collected by this service includes Cookies and email address. The processing of this data occurs in the United States and is subject to Facebook's Privacy Policy, which also includes an option for users to opt-out.

Twitter Tailored Audiences

Twitter Tailored Audiences is a service that allows GIC to show targeted advertisements to users based on their previous activity on the website. The service is provided by Twitter, Inc. and links the activity on GIC with the Twitter advertising network. Data collected by this service includes Cookies and email address. The processing of this data occurs in the United States and is subject to Twitter's Privacy Policy, which also includes an option for users to opt-out.

Google Ads Remarketing (Google Inc.)

Google Ads Remarketing is a service that enables GIC to display targeted advertisements to users based on their previous activity on the website. This service is provided by either Google LLC or Google Ireland Limited, depending on the user's location. It links the activity on GIC with the Google Ads advertising network and the DoubleClick cookie. Users can opt-out of Google's use of cookies for ads personalization by visiting Google's Ads Settings. Data collected by this service include Cookies and usage Data. The data processing happens either in the US, and the service is subject to the company's Privacy Policy, providing an Opt-Out option. Also the service is participating in Privacy Shield.

Tag Management

These services help the website owner to centrally manage the tags or scripts used on GIC. As a result, user data may be transmitted through these services, which could result in the retention of this data.

Google Tag Manager (Google Inc.)

Google Tag Manager is a service provided by either Google LLC or Google Ireland Limited, depending on the location where the website is accessed, which allows the management of website tags in a centralized fashion. Data collected by this service includes Usage Data. The processing of this data occurs in the United States and is subject to the company's Privacy Policy. Also this service is participating in Privacy Shield.

f)        Further information about personal data
Marketing Communications
Marketing communication channels used by GIC include:

·       Client Terminal internal mail

·       Mobile push notifications

·       Web push notifications

·       Instant Messenger (such as Viber, Telegram, Facebook Messenger, WhatsApp, etc.)

TLS data security/encryption
GIC uses Transport Layer Security (TLS) encryption (also known as HTTPS) for all data transmissions. All data is sent over an encrypted connection using the TLS 1.2 protocol. No card data is stored or saved within GIC's infrastructure.

g)       Additional information about data collection and processing
Legal action

The personal data of users may be used for legal purposes by the website owner in court or in the processes leading to potential legal action related to the improper use of GIC or its services. Users acknowledge that the website owner may be required to disclose personal data upon request from government authorities.

Additional information about User's Personal Data

In addition to the information provided in this privacy policy, GIC may offer additional and specific information regarding certain services or the collection and handling of personal data when requested.

System logs and maintenance

To support its operation and maintenance, GIC and any third-party services may collect files that record interactions with the website (system logs) and use other personal data (such as IP addresses) for this purpose. Users may request additional information on the collection or handling of personal data from the website owner at any time. Contact information can be found at the beginning of this document.

How “Do Not Track” requests are handled

GIC does not have the capability to respond to requests to not track a user's online activity. To find out if any third-party services GIC uses honor such requests, it is necessary to review their respective privacy policies.

Changes to this privacy policy

The individual or entity responsible for GIC reserves the right to update this privacy policy at any time by posting an updated version on this page. Users may also be notified of changes through GIC or, if technically and legally possible, by contacting users directly. To stay informed, it is recommended to check this page frequently and take note of the date of the latest revision at the bottom. If changes result in the processing of personal data being conducted differently, users may be required to provide new consent for such processing.

Definitions and legal references

Personal Data (or Data)

Any data that, alone or in combination with other information, can be used to identify an individual, including personal identification numbers, is considered personal information.

Usage Data

GIC (and any third-party services it uses) may collect certain information automatically, including:

·       IP addresses or domain names of the computers used to access GIC

·       URI addresses (Uniform Resource Identifier)

·       The time and method used to make requests to the server

·       The size of the files received in response

·       The numerical code indicating the server's response (such as success or error)

·       The user's location

·       The browser and operating system used by the user

·       Timing details for each visit, including time spent on each page and the sequence of pages visited

·       Other information about the device and user's IT environment.

User

The person using GIC is considered the data subject, unless specified otherwise.

Data Subject

The individual to whom the personal data pertains is referred as Data Subject.

Data Processor (or Data Supervisor)

A Processor is a natural or legal person, government agency, or any other organization that processes personal data on behalf of the controller, as outlined in this privacy policy.

Data Controller (or Owner)

The controller of personal data is the natural or legal person, government agency, or any other organization that determines the purpose and means of processing personal data, including security measures related to the operation and use of GIC. The owner of GIC is considered the data controller unless specified otherwise.

GIC (or this Application)

The method by which the user's personal data is gathered and processed is referred as Data Processing.

Service

The service offered by GIC, as described in the relevant terms (if available) and on the website or application, is referred as GIC Service.

Cookies

A cookie is a small data file stored on the user's device.

Legal Information

This privacy policy pertains specifically to GIC and has been drafted in accordance with various laws. Any exceptions to this will be explicitly stated within the policy.